Frequently asked questions

Before you book

Does Hua Hin 4 Leisure provide for the safety of passengers?

Yes. All Taxi's are fitted with safety Belts. All drivers are fully trained and professional.

How do I pay for my taxi or Minivan booking?

Payment is made on completion of your journey directly to the driver. We trust our customer and do not take a deposit. Apologies but we do not accept Credit Cards.

I cannot find a route I want to book. What to do?

Please send us your booking requirements via our contact us page, fill out our booking form or send us an email to

What is your cancellation policy?

Hua Hin 4 Leisure requires a minimum of 12 hours notice for cancellations which must be done by E Mail.

Can I book a transfer with more than one stop?

Of course, please add any extra details on the comments section of our booking form, alternatively send us an email

What is the booking procedure?

On receiving your booking confirmation, we will assess your booking needs and then send you a mail confirming prices and asking you then to confirm your booking. When we receive your confirmation mail we will then send a further mail confirming your booking. IMPORTANT NOTE: Your booking is not confirmed until you have received the confirmation mail from us.

Before you travel

What luggage entitlement will I have?

Please see our vehicle information page to give you an indication of how much luggage our vehicles can accommodate

Where will I meet the driver when I arrive at the Airport?

Hua Hin 4 Leisure drivers will be waiting for you as follows:- Suvarnabhumi Airport - at the meeting point between gates 3 & 4 (arrivals Hall level 2) see our Airport Map Don Muang and Utapao airports - In the arrivals hall as you exit through customs and Bag collection. Our drivers will wait for you with a sign with your name. "Meet & Greet" is a complimentary service.

What happens if I can’t locate my driver?

If you cannot see your driver please call the number provided with your booking confirmation

My group size has changed, can I choose another vehicle?

Yes, send us an email reply to your booking confirmation, we will then confirm any prices changes with you and re-confirm your booking

How long will my driver wait for me after my flight arrives at the airport?

Hua Hin 4 Leisure drivers will wait around 2 to 2.5 hours after your arrival. If you are going to be later than this please call us on the number provided with your booking.

General Questions

Do i have to change taxis??

No. Many taxi companies insist on you changing taxis just outside the airport. Hua Hin 4 Leisure will never ask our customer to do this

Will I be charged waiting time if my flight is delayed?

No! Hua Hin 4 Leisure will monitor your flight to ensure that your driver will be there when your flight arrives

What Vehicles are used by Hua Hin 4 Leisure?

Vehicles used by Hua Hin 4 Leisure are: - Toyota Camry Honda Civic Toyota Innova Toyota Hiace All vehicles are less than 5 years old, fully air conditioned and of the highest quality